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AI Agents in Enterprise Environments: Conceptual Clarification and Empirical Perspective cover image

AI Agents in Enterprise Environments: Conceptual Clarification and Empirical Perspective

Artificial intelligence (AI)

The term "AI agent" is used inconsistently across academic and industrial contexts, creating conceptual ambiguity that complicates enterprise decision-making. This article proposes a structured three-dimensional framework for interpreting AI systems along the axes of agentic behavior, learning capability, and context of application. Supported by empirical evidence from the Measuring Agents in Production study, it provides a conceptual foundation for accurately situating agent-based systems within organizational environments.

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Engineering & Technology

Artificial intelligence (AI)

Governance

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